Support & Help Center
We're here to help you get the best experience with Ilmoraq.
Contact Support
If you need assistance, you can reach our support team using the options below:
support@ilmoraq.com
TODO(SJtheSahilJoseph): Implement WhatsApp
Common Issues We Help With
- Login or OTP issues
- Account access problems
- Attendance or academic record errors
- Parent-teacher communication issues
- App bugs or unexpected behavior
- Feature requests or feedback
- And more... Feel Free to Ask
School Administration Support
School principals and administrators can contact us for:
- Account setup and onboarding
- User role management
- Data export or migration requests
- Subscription or billing questions
Response Time
We aim to respond to all support requests within 24-48 business hours. Urgent issues affecting school operations are prioritized.
Feedback & Suggestions
We actively improve Ilmoraq based on user feedback. If you have ideas or suggestions, feel free to share them with our team.
For privacy-related concerns, please refer to our Privacy Policy or contact us directly.